Shipping & Returns

At Natura Nutrition, we pride ourselves on providing the highest quality bovine colostrum supplements, ensuring that every product is 100% USA Sourced & Made, and Grass-Fed. We understand that timely and reliable delivery is essential to your health journey. Below you will find details about our shipping policies, return process, and order cancellations.

Shipping Policy

Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times:

Standard Shipping (5-7 business days): Free on all orders.

Expedited Shipping (2-3 business days): Additional charges apply, calculated at checkout.

Next-Day Shipping: Available for an extra fee, calculated at checkout.

Shipping Locations: We currently ship to all addresses within the United States, including Alaska and Hawaii.

Tracking: Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.

What is the return policy for Natura Colostrum?

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Eligibility: Returns are accepted within 30 days of the purchase date.

Condition: Products must be unopened and in their original packaging to be eligible for a refund.

Process:

Contact our customer service team at info@mynaturanutrition.com to initiate a return.

You will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item.

Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.

Refunds: Approved refunds will be processed to the original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

Exchanges: If you need to exchange a product for the same item, contact our customer service team for assistance.

How do I cancel my order?

If you need to cancel your order, please contact us as soon as possible.

Timing: Orders can be canceled within 24 hours of placement. After this period, orders may have already been processed and shipped.

Process:

Contact our customer service team at info@mynaturanutrition.com or call us at 570-574-7401 to request a cancellation.

Provide your order number and reason for cancellation.

If the order has not been processed, we will cancel it and issue a full refund to your original method of payment.

If the order has already been shipped, please refer to our return policy for instructions on how to return the product once it has been delivered.

Contact Us

For any questions or concerns regarding your order, shipping, returns, or cancellations, please reach out to our customer service team at info@mynaturanutrition.com or call us at 570-574-7401 We are committed to ensuring your complete satisfaction with our products.

Shipping & Returns